| 1. Q:Are you manufacturer? |
| A:Yes, we focus on cold roll forming machine manufacture over 12 years. |
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| 2. Q: if you can accept OEM? Design and manufacture according our photo. |
| A: Yes, we can accept OEM,we owned expert engineer team, professional design CAD drawings and use famous brand components |
| according your demands. |
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| 3. Q:What's the warranty for your machine? |
| A: we provide 2years guarantee and provide lifetime technical support. |
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| 4. Q:How many workers is needed for the machine operation |
| A: One worker is enough, the machine use automatic PLC control system. |
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| 5. Do you have after sales support? |
| A: Yes,Our engineer can supply remote-video technical support and online support teach your worker. |
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| 6. Q.Can you be responsible for transport? |
| A.Yes,we owned expert export team, we can arrangement for you to your destination port or address. |
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| 7. Q:What service can you provide before order? |
| A:About the pre-sale service, We provide professional solutions according your demands,such as design,technical parameter,delivery |
| flow etc. At the same time, we can supply invitation letter for your visit our factory and showing the machine operationfor you . |
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| 8. Q: What is the after- sale service? |
| A: we will supply lifetime technical support,quick-wear parts within 2years,Also can provide field maintenance and repair service. |
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| 9. Q:Any other service? |
| A: We can help you purchase raw material for machine,help you check ship date,update for you ship date etc |
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| 10. Q:Any certification |
| A:Yes, we have SGS ISO certification. |